Last updated: March 22, 2026
Shipping Terms – Bondante
1. Shipping Regions
We ship to Switzerland, Australia, and other countries worldwide.
2. Processing Time
Orders are typically processed and shipped within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Times
Switzerland (Domestic):
- Standard shipping: 2–5 business days
- Express shipping: 1–2 business days (if available)
Australia (International):
- Standard shipping: 7–14 business days
- Express shipping: 3–7 business days (if available)
Delivery times are estimates and may vary depending on customs processing or other circumstances.
4. Shipping Costs
Switzerland: Current shipping costs are shown at checkout. We offer free standard shipping within Switzerland for orders over CHF 100.
Australia: Shipping costs are shown at checkout. Free standard shipping applies to orders over AUD 150.
Additional duties, taxes, or import fees are the responsibility of the buyer.
5. Shipment Tracking
After your order ships, you will receive a confirmation email with a tracking number, if provided by the shipping carrier.
6. Customs and Import Regulations
Switzerland: No customs duties apply to shipments within Switzerland. Imported goods from abroad may be subject to customs duties and Swiss VAT.
Australia: Import duties, taxes, and customs clearance fees are the responsibility of the recipient. Bondante takes no responsibility for delays caused by Australian customs. You can find information about Australian customs regulations at www.abf.gov.au.
7. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact us immediately at bondante2025@gmail.com. We will resolve the matter with the shipping carrier and find a solution.
Australia: Under the Australian Consumer Law, you are entitled to a remedy if goods are not delivered or arrive in an unacceptable condition.
8. Contact
For questions about your order: bondante2025@gmail.com | bondante.com